Official: California fixed glitch that backlogged COVID data


FILE – Dr. Glenn Lopez administers a COVID-19 test to Daniel Contreras at a St. John’s Well Child & Family Center mobile clinic set up outside Walker Temple AME Church in South Los Angeles amid the coronavirus pandemic on July 15, 2020. (Mario Tama/Getty Images -FILE)

SAN FRANCISCO (AP) — A top California health official says a technical glitch that caused a lag in collecting coronavirus test information has been fixed, but it could take up to 48 hours to get the data updated.

Health and Human Services Secretary Dr. Mark Ghaly said Friday that up to 300,000 records might have been backlogged — but not all of them are coronavirus cases and some may be duplicates.

Ghaly said the problem began with a computer server outage in late July.

He said in one case, a major lab didn’t get any information into the state system for five straight days.

Despite the lag in numbers, Ghaly said officials believe overall COVID-19 trends remain consistent.

The state has built a redundant system to make sure the problem doesn’t happen again.

COVID-19 resource links:

For local, national, and breaking news, and to get weather alerts, download our FREE mobile app from the Apple App Store or the Google Play Store.

Copyright 2021 Nexstar Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

April 29 2021 12:00 am

CBS47 On Your Side

Do you have a problem that you need help solving? Contact CBS47 and let us be On Your Side.

Phone: 559-761-0383