Working in a hospital setting is not easy. It can be stressful and emotional, and it’s important the medical staff receives support while they take care of patients. This week’s healthcare hero is a man who ministers spiritual support to the patients and to the staff of Community.
Grimaldo Enriquez is the Chaplain Services Supervisor at Community Regional Medical Center. He’s held the position for more than a decade. Grimaldo goes above and beyond to ensure patients are given the spiritual guidance they need while they’re in the hospital. But, he not only takes care of patients, his passion is also to watch over the emotional well-being of the staff. He works closely with the human resources department to help employees build resilience as they experience difficult situations. He also helped coin the phrase “compassion fatigue”, to pay attention to employees and their stresses, and to help ensure they don’t burn out.
“We need to be addressing what is causing all this stress and to help them to deal with, to develop the skills, the coping skills, as well as providing opportunities in the work setting that will help them to be able to deal with that,” stated Grimaldo.
Robyn Gonzales is the VP of Ambulatory and Post-Acute Services at Community Regional Medical Center. She is Grimaldo’s supervisor. She said, “He’s really the pastor to this little city that we have here. He ministers to our patients, of course. He’s built a wonderful team that ministers to our patients. But I think Grimaldo’s heart is also with the employees, so he ministers to all of us. He’s ministered to us through the deaths of our coworkers, through the deaths of patients that you get close to.”
Grimaldo also helped to create the Schwartz Rounds Program to support employees in recognizing, understanding, and managing compassion fatigue. The program is a multidisciplinary forum where participants can reflect on the emotional and social issues they face in caring for patients.